Reference

How bulan23 Handles Your Personal Data

Your account data — including your registered details and wallet transaction history with DANA, OVO, or GoPay — is handled under this Privacy Policy.

Account Data ProtectedDANA · OVO · GoPay Transactions CoveredNo Third-Party Data SalesIndonesia-Region Policy

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What This Privacy Policy Covers

bulan23 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bulan23, we collect the information you provide during registration — your name, contact details, and the e-wallet identifiers you use for deposits and withdrawals. Transaction records tied to DANA, OVO, and GoPay are stored to verify payments and resolve disputes.

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We also collect device and session data automatically — browser type, IP address, and pages visited — to keep your account secure and the lobby running correctly. Data is retained for as long as your account is active and for a period after closure as required
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by applicable regulations. Access to your stored data is restricted to authorised internal teams and the payment processors that handle your DANA, OVO, or GoPay transfers. We do not share your data with advertisers. Availability of this service depends on local law and is accessible only
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where local regulations permit. Players in Yogyakarta and other supported regions can request a copy of their stored data at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect and Manage Your Data

Security and data integrity sit at the core of how we run accounts on bulan23. Every connection between your device and our platform uses SSL encryption, so your session data and wallet credentials are not exposed in transit. We apply the same protection to payment data flowing through DANA, OVO, and GoPay processors.

Encryption in Transit SSL encryption covers every session — from login through to your DANA or GoPay withdrawal confirmation. Your credentials are never sent in plain text across the network.

Cookie Usage We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your consent.

Data Retention Account data is kept while your account is active. After closure, we retain records for the period required under applicable regulations, then delete them from active systems.

Your Access Rights You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion where permitted by law — contact support with your account ID to start the process.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Send your request through live chat or email with your registered account details and we will respond as quickly as we can.

Your Privacy Questions Answered

These are the questions we hear most often about how your data is handled on bulan23. If your question is not covered here, reach out through live chat.

We collect your registration details — name, contact information, and the e-wallet identifiers you link for DANA, OVO, or GoPay transactions. Device and session data is also collected automatically to secure your account.

We share payment data only with the processors that handle your DANA, OVO, or GoPay transfers. We do not sell your data to advertisers or unrelated third parties under any circumstances.

We retain your records for the period required by applicable regulations after account closure. Once that period ends, your data is removed from our active systems.

Yes. Contact our support team via live chat or email with your registered account ID. We will provide a summary of the personal data we hold on your account.

Send a deletion request through live chat or email. Include your account ID and registered contact details. We will process it in line with applicable local law and our retention obligations.

We use session and functional cookies to keep the lobby working correctly. Advertising cookies are not placed without consent. You can manage cookie preferences through your browser settings at any time.

How bulan23 Handles Your Personal Data

How We Protect and Manage Your Data

Reach Us About Your Data

Your Privacy Questions Answered

01 What personal data does bulan23 collect when I open an account?

02 Does bulan23 share my data with third parties?

03 How long is my data kept after I close my account?

04 Can I request a copy of the data bulan23 holds about me?

05 How do I ask bulan23 to delete my personal data?

06 Are cookies used on bulan23, and can I control them?

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